At the U.S. Refugee Integration Organization (URIO), our services are designed to supplement not replace the work of formal resettlement agencies. We operate in collaboration and partnership, offering volunteer community-driven support beyond the standard service period, ensuring that refugees and immigrants continue to receive culturally grounded, long-term assistance well after their initial and post arrival. Our goal is to fill gaps, extend care, and strengthen the overall network of support as families rebuild their lives in the United States.

  • Pillar 1: Creation, Technology & Innovation

    Building Knowledge, Visibility & Global Connection

     This pillar empowers communities through storytelling, digital education, and creative engagement. Services include:

    Reliable informational YouTube shows hosted by Emma

    Storytelling platforms to uplift refugee and immigrant voices

    Spotlighting refugee-owned small businesses and community talents

    Education on misinformation, digital safety, and responsible social media use

    Promote refugee and immigrants’ friendly cultural events and workshops like World Refugee Day, Conferences, Advocacy days etc.

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  • Pillar 2: Community Social Support (CSS)

     Serving Refugees, Immigrants & the Broader Community

     This pillar offers practical support, emergency response, and long-term empowerment for families and individuals. Services include:

    DMV appointment scheduling (as early as 6:30 AM before offices open)

    Driving instruction and preparation on weekends

    Know Your Rights guidance and mentorship

    Community program design and training workshops, including vaccine-hesitancy education for African immigrants

    Home visits to help families read, interpret, and respond to important mail

    Car-purchase consultation for first-time buyers

    Legal referrals for undocumented community members

    Cultural gatherings and community events

    Emergency response and crisis support

    Health consultations and referrals

    Support for alcohol addiction, especially among young Congolese refugees

    Emergency food delivery for households in urgent need

     Housing & Stability Support

    Housing policy education for refugees and landlords

    Temporary accommodation support for individuals and families facing eviction

    Renters’ rights guidance and navigation of housing systems

     Volunteer Engagement

    Recruiting volunteers across Chicago communities

    Training volunteers to ensure high-quality, culturally competent support

     This pillar ensures that no one is left behind — whether the need is administrative, emotional, legal, or urgent.

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  • Pillar 3: Echo-Point Program

    Supporting LGBTQ+ Refugees & Immigrants

     Echo-Point provides compassionate, culturally responsive support to LGBTQ+ community members facing isolation, discrimination, or instability. Services include:

    Career mentorship and professional development

    Food support for individuals without employment

    Hospital accompaniment for those with chronic illnesses

    Hospital visits during admissions

    One-on-one emotional support and personal consultations

    Transportation assistance for appointments and emergencies

    This pillar centers dignity, safety, and belonging for LGBTQ+ newcomers navigating complex challenges.

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